What we collect
Information you provide, such as name, email address, messages, uploaded academic material, account details, and support or report requests.
Privacy Policy
Privacy Policy
This Privacy Policy explains how My Perfect Writing collects, uses, stores, shares, and protects personal data when students, visitors, and customers use our website, tools, contact forms, support routes, AI-assisted reports, and related services.
We aim to handle personal data and academic materials responsibly, transparently, and only for appropriate support purposes. Students should read this policy together with our Terms and Conditions, Cookies Policy, AI Usage Policy, and Academic Integrity Policy.
Last updated: July 2026
- UK data protection awareness
- Student privacy matters
- Academic material handled carefully
- Your rights explained
Privacy at a glance
Why we use it
To provide requested services, generate reports, respond to enquiries, manage access, process payments, improve support, protect the platform, and meet legal obligations.
Academic uploads
Briefs, drafts, feedback, and instructions should only be uploaded when needed for the requested support route.
AI-assisted processing
AI may help generate structured academic reports, subject to responsible-use limits and the AI Usage Policy.
Your rights
You may have rights to access, correct, delete, restrict, object to, or receive a copy of your personal data, depending on the legal basis and circumstances.
Questions or complaints
You can contact us about privacy concerns, and you may also have the right to complain to the UK Information Commissioner’s Office.
Who we are
My Perfect Writing is operated by MYPERFECTWRITING LIMITED, a private limited company registered in England.
For the purposes of this Privacy Policy, MYPERFECTWRITING LIMITED is responsible for deciding how personal data is handled in connection with the website and services, unless another arrangement is stated. For many of the uses described in this policy, MYPERFECTWRITING LIMITED acts as the data controller.
- Company name
- MYPERFECTWRITING LIMITED
- Registered office
- 96 Lower Street, Kettering, England, NN16 8DN
- Website
- myperfectwriting.co.uk
- Support email
- [email protected]
- Phone
- +44 748 881 8219
What this policy covers
This policy applies when you visit the website, use our tools or previews, request an AI-assisted report, upload or paste academic material, contact support, create an account, use paid services, subscribe to emails, or interact with My Perfect Writing online.
This policy does not replace your university’s academic-integrity or AI-use policy. It explains how My Perfect Writing handles personal data and academic materials. Read it alongside the AI Usage Policy, the Academic Integrity Policy, the Terms and Conditions, and the Cookies Policy.
Where this policy refers to data protection law, that includes the UK GDPR, the Data Protection Act 2018, the Privacy and Electronic Communications Regulations (PECR), and the Data (Use and Access) Act 2025, in each case as they apply and as amended from time to time.
Personal data and materials we may collect
Identity and contact details
- Name
- Email address
- Phone number if provided
- Support and contact details
- Account identifiers
Academic material you provide
- Assignment briefs
- Draft text
- Tutor feedback
- Rubrics or marking criteria
- Referencing instructions
- Uploaded documents
- Source lists or notes you choose to provide
Tool and report request data
- Selected tool
- Report type
- Academic level or subject if provided
- Instructions entered into forms
- Preview and report outputs
- Usage status or support route selected
Payment and transaction data
- Selected plan or report
- Payment status
- Billing contact details
- Transaction references
- Records needed for accounting or fraud prevention
Technical and device data
- IP address
- Browser and device type
- Approximate location derived from technical data
- Pages visited
- Referral source
- Log data
- Cookie identifiers where applicable
Communication data
- Emails
- Contact form submissions
- Support messages
- Complaint or privacy request correspondence
Marketing preferences
- Email preferences
- Consent and opt-out records
- Communication preferences
Card or payment details are normally handled by payment providers rather than stored directly by My Perfect Writing, where applicable.
We do not intentionally ask students to upload unnecessary personal information, private medical records, confidential third-party data, restricted research material, or documents they do not have the right to share.
How we collect personal data
Directly from you
When you complete forms, upload material, request reports, contact support, create an account, subscribe, or purchase a service.
Automatically from website use
When you browse the site, some technical data may be collected through logs, cookies, analytics, security tools, or similar technologies.
From payment and platform providers
Where payments, accounts, email delivery, analytics, or security services are used, relevant providers may send us limited information needed to operate the service.
From communications
When you email, call, message, or submit a privacy or support request, we may keep records of the communication to respond and maintain service quality.
Why we use personal data
UK data protection law requires organisations to have a lawful basis for using personal data. The lawful basis may vary depending on the activity.
| Purpose | Examples of data | Likely lawful basis |
|---|---|---|
| To provide requested tools, previews, reports, and support | Name, email, uploaded academic material, report request data | Contract or steps before entering a contract; legitimate interests where appropriate |
| To respond to enquiries and support messages | Name, email, message content, support history | Legitimate interests; contract where the enquiry relates to a service |
| To process payments and manage access | Billing details, payment status, transaction reference | Contract; legal obligation for accounting and tax records |
| To send service emails and report access messages | Email address, selected support route, report or access status | Contract; legitimate interests |
| To send marketing updates where permitted | Email address, preferences, consent and opt-out record | Consent, or legitimate interests where permitted by law |
| To improve website, tools, reports, and support quality | Usage data, report interaction data, feedback, error logs | Legitimate interests, provided privacy rights are respected |
| To protect the website and prevent misuse | IP address, log data, security events, fraud indicators | Legitimate interests; legal obligation where applicable |
| To comply with legal and regulatory duties | Records, requests, complaints, tax and accounting data | Legal obligation |
| To handle privacy rights requests and complaints | Identity and contact information, correspondence, request records | Legal obligation; legitimate interests |
This table gives general information. The exact lawful basis may depend on the context and the service used.
AI-assisted reports and academic material
My Perfect Writing may use AI-assisted systems to help create structured academic reports based on material a student provides, such as an assignment brief, draft, tutor feedback, rubric, or instructions.
The purpose of this processing is to provide academic guidance, not to create submission-ready assignments. Students remain responsible for reviewing any report, following university rules, and making their own final decisions.
What may be processed
- Assignment briefs
- Draft text
- Tutor feedback
- Rubrics or marking criteria
- Instructions entered by the student
- Selected report type or support route
Responsible handling
- Upload only what is needed
- Remove unnecessary personal information where possible
- Do not upload confidential third-party data or restricted material
- Do not upload material you do not have the right to share
- Review the AI Usage Policy before using AI-assisted reports
Where third-party technology providers are used to generate, host, secure, email, analyse, or support reports, personal data may be processed by those providers only as needed for the relevant service and subject to appropriate contractual and technical safeguards where required.
My Perfect Writing should not use student academic material for unrelated purposes without an appropriate lawful basis and privacy information. Any material change in use should be reflected in this policy.
Human support and human graded review
When a student contacts support or requests human graded review, authorised support personnel or reviewers may access the information needed to respond to the enquiry or provide the requested guidance.
Human support is intended to explain tools, support routes, report options, feedback, and academic guidance. Human graded review, where requested, focuses on criteria-based review of the student’s own work rather than completing work on the student’s behalf.
Only share academic material that is relevant to the support request.
Contact forms, email, and support messages
When you contact My Perfect Writing, we may collect your name, email address, message content, selected support topic, and any information you choose to include. We use this information to respond to your enquiry, manage support, maintain service records, and improve support quality.
Please do not include unnecessary personal data, sensitive information, or confidential third-party material in support messages.
When you submit the contact form on the Contact page, the details you provide (such as your name, email, subject, and message) are sent to us so we can respond. You can also reach us using the email and phone routes shown on that page. Data you send us is handled according to this policy.
Payments and billing information
If you purchase a report, plan, subscription, or add-on, payment may be processed through third-party payment providers. My Perfect Writing may receive transaction status, billing contact details, selected product or plan information, and records needed to provide the service, resolve disputes, prevent fraud, and meet accounting obligations.
Full card details are normally processed by payment providers rather than stored directly by My Perfect Writing, where applicable. Payment providers may process data under their own terms and privacy notices.
Marketing and service communications
We may send service-related messages needed to provide reports, account access, support, security notices, payment updates, or policy updates.
Marketing emails should only be sent where permitted by law, such as where you have consented or where another lawful route applies. You can opt out of marketing communications using the unsubscribe link where provided, or by contacting [email protected].
International data transfers
Some service providers, technology partners, or infrastructure providers may process personal data outside the UK. Where this happens, My Perfect Writing should take the steps required by applicable data protection law, such as relying on adequacy regulations, approved transfer safeguards, contractual protections, or other lawful transfer mechanisms.
Because international transfer arrangements depend on the provider and service used, this policy should be updated if specific transfer details materially change.
How long we keep personal data
We keep personal data only for as long as reasonably necessary for the purposes described in this policy, including providing services, managing accounts, responding to support requests, handling complaints, meeting legal and accounting obligations, preventing misuse, resolving disputes, and maintaining security.
Retention may depend on
- The type of data
- The service or report requested
- Whether an account or payment exists
- Legal, tax, accounting, or dispute requirements
- Security and fraud-prevention needs
- Whether the user asks for deletion
- Whether the data is needed for an ongoing support, refund, complaint, or legal issue
We will update this policy to state specific retention periods once they are confirmed.
How we protect information
My Perfect Writing aims to use appropriate technical and organisational measures to protect personal data against unauthorised access, loss, misuse, alteration, or disclosure.
Measures may include
- Access controls
- Secure systems and service providers
- Staff and support access limited to what is needed
- Platform monitoring
- Careful handling of uploaded academic material
- Security review where appropriate
No online service can guarantee absolute security. Users should also protect their own account credentials and avoid uploading unnecessary sensitive information.
Children and younger users
My Perfect Writing is intended for university-level academic support. The service is not directed at children. If a younger user provides personal data, we may take steps to delete or restrict the data where required by law.
If you believe a child has provided personal data without appropriate permission, contact us at [email protected].
Your data protection rights
Depending on your location, the type of data, the lawful basis, and the circumstances, you may have the following rights.
Right of access
You may ask for a copy of personal data we hold about you.
Right to rectification
You may ask us to correct inaccurate or incomplete personal data.
Right to erasure
You may ask us to delete personal data in certain circumstances.
Right to restrict processing
You may ask us to limit how personal data is used in certain circumstances.
Right to object
You may object to certain processing, including processing based on legitimate interests or direct marketing.
Right to data portability
You may ask for certain data in a portable format where the law applies.
Right to withdraw consent
Where processing is based on consent, you may withdraw consent at any time.
Rights relating to automated decisions
You may have rights relating to certain solely automated decisions with legal or similarly significant effects.
The right to object to direct marketing can be exercised at any time.
How to exercise your rights
Contact [email protected]. We may need to verify your identity before responding to a rights request. Some rights are not absolute and may depend on the lawful basis, legal obligations, or whether the data is needed for an ongoing service, dispute, security issue, or legal requirement.
Privacy questions and data protection complaints
If you have a concern about how My Perfect Writing handles personal data, please contact [email protected] first so we can review and respond.
- We aim to acknowledge data protection complaints within 30 days where required.
- We aim to respond without undue delay.
- We may ask for more information to understand the concern.
- If you are not satisfied, you may have the right to complain to the Information Commissioner’s Office.
The Information Commissioner’s Office (ICO) is the UK supervisory authority for data protection. You can raise a concern through the ICO complaint page (opens in a new tab).
Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in law, technology, services, support routes, AI-assisted tools, data handling, or business operations.
The latest version will be published on this page with an updated date. If a change is significant, we may take additional steps to notify users where appropriate.
Related privacy and policy pages
AI Usage Policy
How AI-assisted reports and human oversight work.
Academic Integrity Policy
How student authorship and responsible academic support are protected.
Terms and Conditions
The rules that apply when using the services, tools, and reports.
Cookies Policy
How cookies and similar technologies may be used on the website.
Refund Policy
How refunds are considered for reports, plans, and add-ons.
Contact Us
Talk to human support about privacy or any other question.
Questions about your privacy?
If you have a question about personal data, uploaded academic material, AI-assisted report processing, support messages, or your privacy rights, contact My Perfect Writing support.
Privacy, clarity, and responsible academic support should work together.